How Rental Car and Public Transportation Services are Working to Help Keep Travelers Healthy and Safe

Public transportation and rental cars are important for business travelers across the nation. In order to protect the health and safety of travelers, many companies are modifying and enhancing their cleaning protocols. 

Public Transportation 

The CDC released guidelines for the sanitization of non-emergency transport vehicles. At a minimum, non-emergency transport vehicles’ commonly touched surfaces should be cleaned and disinfected at the beginning and end of each shift between transporting passengers who are visibly ill. In addition, drivers should ensure that cleaning and disinfection measures are followed consistently and correctly, which includes the provision of satisfactory ventilation when using chemicals by opening doors and windows while cleaning the vehicle. When cleaning and disinfecting, individuals should wear disposable gloves compatible with the products being used as well as any other PPE required according to the product manufacturer’s instructions. Use of a disposable gown is also recommended, if available. For more information, check out the CDC’s guidelines here. 

Hertz Gold Standard  

Hertz introduced the 15-point Hertz Gold Standard for cleaning and disinfecting their rental cars in congruence with the CDC’s guidelines. After each rental, Hertz conducts a spotless exterior wash, cleans all interior surfaces, checks and cleans all compartments, and odors are removed and disinfected. Finally, each car is sealed with the Hertz Gold Seal after it’s cleaned to ensure that no one enters the vehicle between the sanitization and the next renter. Find out more about the Hertz Gold Standard here. 

 Complete Clean Pledge 

Enterprise, National, Alamo have started using a Complete Clean Pledge. After each rental car is washed, vacuumed, wiped down, and sanitized with disinfectant. They pay special attention to sanitizing the key, steering wheel, steering column, seat belts, center console, door interiors, door pockets, interior door handles, exterior door handles, seat pockets, seat surfaces, areas between seats and consoles, areas between seats and doorjambs, cupholders, instrument panel, accessory panel, touchscreen, rearview mirror, side mirrors, visors, visor mirrors, dashboard, vents, gear stick, gear shift, trunk release, and other high-touch areas.  

In addition, they are enforcing social distancing, a one-way flow of traffic, and including additional cleaning measures on their shuttles. They are also disinfecting high-touch areas like baggage racks, door handles, and seat backs, between trips. All surfaces within the shuttle are cleaned at least once a day.  

Find out more about the Complete Clean Pledge policies here.  

All in all, rental car agencies and public transportation systems are making a conscious effort to reduce the risk of COVID-19 in their vehicles with enhanced cleaning and sanitation protocols.  

**We recommend checking out the policies for yourself, so take a look at some useful links we’ve listed below.  

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